At Freshies, we are dedicated to providing you a safe and clean experience.
We define ourselves by our ability to provide you with the services and resources that you trust and depend on. We have high expectations from our gas pumps, to our in-house made food, to our restrooms.
We do this for YOU and we want your feedback. Let us know how we are doing. If we didn’t meet your expectations, we want to know! Your voice helps us make your every visit exceptional.
Freshies® is committed to the following standard food safety practices everyday:
Our pizza ovens are set to 400°F+ to ensure your food is cooked right and safe. Pizza is immediately sliced, and placed into a box for hot holding storage in anticipation of your arrival.
Single-use disposable gloves are used in all food handling.
Our food is promptly stored, when made, into hot or cold holding.
Regular temperature checks of all hot and cold storage areas, and on finished products.
Deliveries of ingredients and products are inspected for expiration and condition.
Regular cleaning of surfaces, utensils, and equipment inside and outside of our facilities.
The following procedures have been added
Online Ordering with Curbside Pickup is available at all locations.
Face coverings are required by non-vaccinated visitors.
Counter shields have been installed in our delis and register counters.
Hand sanitizer stations have been added to various locations in our sites.
Seating and tables inside the facility are not currently allowed to be used.
Food and Drink must be consumed outside of the store.
Regular sanitation of surfaces and gas pumps.
Q: Is Freshies® food safe?
A: Absolutely, we both train and practice strong food handling procedures even before the pandemic. Our deli managers are trained to national ServSafe standards. Deliveries are checked for dates and condition. We regularly check the temperature of our hot and cold storage and finished products throughout the day.
Q: Does Freshies® offer Contactless delivery, or Curb-side pickup?
A: Freshies now offers Online Ordering and Curb-side pickup! Delivery is not yet available.
Q: What happens if an associate reports they are ill?
A: Our team takes immediate action to evaluate the symptoms and ensures the right testing is completed before the associate is allowed to return to work.
Q: When an associate leaves the state and returns, what happens?
A: We mandate, in compliance with executive orders, that associates returning to the state must quarantine for the required amount of time, and provide a negative test result before they are allowed to return to work.
Q: Do you have sanitizers and personal protective equipment available for sale?
A: Since the inception of COVID-19, we have sought out and discovered suppliers of Masks, Gloves, and other forms of personal protective equipment as well as a variety of sanitation supplies.
